This Data Privacy Policy explains how Voil Wildlife Lodge collects, uses, and discloses information when you make a booking or submit a contact form on our website.

Information We Collect

Contact and Booking Form Information: When you submit a booking request or contact form on our website, we collect the information you provide such as your name, email address, phone number, dates of travel, number of guests, and any other details included in your message.

Use of Information

We use the information you provide through our booking and contact forms for the following purposes:

We do not use the information for marketing or advertising purposes.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us with operating our website, processing bookings, and communications, under strict contractual confidentiality obligations.

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, such as processing and responding to your booking or enquiry, and for legitimate business purposes such as complying with legal obligations.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, misuse, or alteration.

Your Rights

You have certain rights regarding your personal information, such as the right to access, rectify, or erase your data. To exercise these rights, please contact us using the details provided below.

Contact Us

If you have any questions or concerns about this Data Privacy Policy or the handling of your personal information, please contact us at [contact email or address].

By using our website and submitting a booking or contact form, you acknowledge that you have read and understood this Data Privacy Policy.

This Data Privacy Policy may be updated from time to time, and the current version will be available on our website.

You can also contact us by phone on: +254 722 201240, +254 734 201240