This Data Privacy Policy explains how Voil Wildlife Lodge collects, uses, and discloses information when you make a booking or submit a contact form on our website.
Information We Collect
Contact and Booking Form Information: When you submit a booking request or contact form on our website, we collect the information you provide such as your name, email address, phone number, dates of travel, number of guests, and any other details included in your message.
Use of Information
We use the information you provide through our booking and contact forms for the following purposes:
- To process and respond to your booking request or enquiry
- To communicate with you about your booking or enquiry
- For record-keeping and analytical purposes to improve our services
We do not use the information for marketing or advertising purposes.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us with operating our website, processing bookings, and communications, under strict contractual confidentiality obligations.
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, such as processing and responding to your booking or enquiry, and for legitimate business purposes such as complying with legal obligations.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, misuse, or alteration.
Your Rights
You have certain rights regarding your personal information, such as the right to access, rectify, or erase your data. To exercise these rights, please contact us using the details provided below.
Contact Us
If you have any questions or concerns about this Data Privacy Policy or the handling of your personal information, please contact us at [contact email or address].
By using our website and submitting a booking or contact form, you acknowledge that you have read and understood this Data Privacy Policy.
This Data Privacy Policy may be updated from time to time, and the current version will be available on our website.